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Blog | 21st January 2025

What Services Does an Employer of Record Provide?

An Employer of Record (EOR) manages multiple aspects of employment on behalf of another company that is headquartered in another company. It can set up international operations, run payroll and also liaise with local authorities on their customer’s behalf to ensure compliant employment. By leveraging EOR services, businesses can hire people internationally. Companies can also remain compliant with employment laws and focus more on their core operations. Let’s take a look into the specific services that an EOR provides at a deeper level.

2 people agreeing on a job

Understanding the Role of an Employer of Record

An Employer of Record serves as the “official employer” for a worker or group of workers while the individual continues to perform their job responsibilities for the original company. Most of the paperwork to do with the employment, for example pay slips, would be headed with the EOR’s branding. However, the employee would still be working with and reporting into the original company.

This arrangement can be beneficial for businesses looking to employ talent without directly managing all aspects of employment themselves. By outsourcing these responsibilities, companies can access a broader talent pool and streamline their hiring processes, making it easier to attract top candidates who might otherwise be deterred by the complexities of employment logistics. An Employer of record is slightly different to a PEO (Professional Employment Organization).

Are Employers of Record popular?

Employer Of Record Market was valued at USD 4.42 Billion in 2023 and is projected to reach USD 8.59 Billion by 2030, growing at a CAGR of 6.8% from 2024-2031.

Key Responsibilities of an Employer of Record

The responsibilities of an EOR are multifaceted. Primarily, they include payroll processing, tax withholding, and benefits management. By taking on these duties, an EOR allows companies to concentrate on their strategic initiatives and operational goals. This not only saves time but also enables businesses to leverage the EOR’s expertise in navigating the intricacies of payroll systems and benefits administration, which can be particularly challenging for small to mid-sized companies. Moreover, the EOR handles compliance with labor laws, ensuring that the hiring company adheres to regulations regarding employee rights and workplace safety. This reduces legal risks and penalties for businesses, allowing them to focus on their growth without the burden of HR complexities. Additionally, the EOR often provides guidance on best practices for employee engagement and retention, helping companies foster a positive work environment that can lead to increased productivity and reduced turnover rates.

 

The Importance of an Employer of Record in Business Operations

The importance of an Employer of Record becomes evident in various scenarios, particularly for companies expanding into new markets or those needing to hire temporary workers quickly. By utilizing EOR services, businesses can navigate international labor laws and employment regulations with increased ease. This is especially crucial in regions where labor laws can vary significantly, as the EOR’s local expertise can help mitigate risks associated with non-compliance.

This arrangement also fosters agility in the workforce. Businesses can scale their operations up or down according to demand without the long-term commitment of traditional employment contracts, which can enhance flexibility and reduce costs. Furthermore, an EOR can facilitate the onboarding process for new employees, ensuring they receive the necessary training and resources to integrate seamlessly into their roles. This not only improves the efficiency of the hiring process but also enhances the overall employee experience, contributing to a more engaged and motivated workforce.

Agility is a no-hassle, easy to work with EOR

At Agility EOR we provide global Employer of Record (EOR) services to suit your needs, so you can quickly and legally hire and manage employees in new countries. Let’s have a call to discuss your upcoming new hires! Agility EOR handles the tough stuff, so you don’t have to. Speak to us today! Exciting!

Comprehensive Breakdown of Services Provided by an Employer of Record

Employers of Record offer a wide array of services tailored to meet various business needs. Great EOR’s will set up your operations by first setting up an entity and registering as an employer in the country you are hiring in. Here, we break down the most common services provided by EORs.

 

Payroll Management Services

One of the primary services offered by an EOR is payroll management. This includes calculations for salaries, deductions for taxes, and the timely disbursement of paychecks to employees. An EOR ensures that all payroll processes comply with federal, state, and local regulations, thus reducing the risk of costly errors.

Additionally, the EOR can manage payroll taxes, sending necessary payments to the government and handling paperwork such as W-2 forms at year-end. This saves businesses time and ensures that they remain compliant with tax obligations. Moreover, EORs can also provide detailed payroll reporting, which offers insights into labor costs and helps businesses make informed financial decisions. This level of transparency can be invaluable for budgeting and forecasting, allowing companies to allocate resources more effectively.

 

Employee Benefits Administration

Employers of Record also provide comprehensive employee benefits administration. This includes overseeing health insurance plans, retirement options, paid time off, and other perks that companies offer to attract and retain talent.

By providing these services, an EOR can help businesses present a competitive benefits package that meets the needs of their workforce while also managing the complexities involved in benefits compliance. This ultimately improves employee satisfaction and boosts retention rates. Furthermore, EORs often have access to a broader range of benefits options due to their scale, which can lead to better rates and more choices for employees. This can be particularly advantageous for small and medium-sized enterprises that may struggle to negotiate favorable terms on their own.

 

Compliance and Legal Support

Compliance may be one of the most critical functions of an Employer of Record. Given the complexities of labor laws that vary by region, EORs ensure that businesses adhere to all applicable regulations regarding wages, working conditions, and employee rights.

An EOR also offers support in areas such as risk management, workplace safety, and employee training requirements. This comprehensive legal support simplifies the many responsibilities businesses face related to human resources, allowing them to operate with greater peace of mind. Additionally, EORs often stay updated on changes in legislation, which can help businesses proactively adapt to new laws and avoid potential penalties. This proactive approach not only safeguards the company but also fosters a culture of compliance among employees, which is essential for maintaining a positive workplace environment.

 

The Process of Engaging an Employer of Record

Hiring an Employer of Record involves a systematic approach that ensures an organization aligns its HR needs with the services offered by the EOR. Understanding the process can make the transition smoother.

3 people standing around the hiring process graphic

Steps to Hiring an Employer of Record

  • Identify your HR needs and objectives.
  • Research potential EORs (learn about Agility EOR here) to find one that aligns with your industry and specific requirements.
  • Request proposals and evaluate services, costs, and terms.
  • Engage in negotiations and finalize the agreement.
  • Onboard the EOR, establishing processes and communication channels.

Each of these steps is critical to ensuring a successful partnership between the business and the EOR, allowing for a seamless transition of employee management responsibilities.

 

 

What to Expect When Working with an Employer of Record

When businesses begin working with an Employer of Record, several expectations can be set. First, companies will likely experience increased efficiency in HR operations, as the EOR takes over various administrative functions.

Additionally, businesses can expect regular updates and reports on payroll, compliance, and benefits management. Communication with the EOR will be ongoing, ensuring that businesses remain informed about any changes in employment laws that may affect their operations.

Furthermore, partnering with an EOR can also lead to enhanced employee satisfaction. Since the EOR handles payroll and benefits, employees may find it easier to access their information and resolve issues quickly. This can foster a more positive work environment, as employees feel supported and valued. Moreover, EORs often provide access to a broader range of benefits than a small or mid-sized company might offer on its own, such as health insurance, retirement plans, and wellness programs, which can be a significant draw for talent.

Lastly, businesses can anticipate a more strategic approach to workforce management. With the EOR managing compliance and regulatory issues, companies can focus on their core operations and strategic initiatives. This shift allows for greater agility in responding to market changes and the ability to scale the workforce up or down as needed without the burden of administrative overhead. As a result, organizations can better position themselves for growth while minimizing risks associated with employment law compliance.

Evaluating the Effectiveness of an Employer of Record

Once an EOR has been engaged, it becomes vital for businesses to evaluate the effectiveness of their arrangement. This assessment can help in optimizing the partnership.

 

Key Performance Indicators for an Employer of Record

Key performance indicators (KPIs) for an EOR may include metrics such as employee satisfaction rates, compliance track records, and the timeliness of payroll processing. These indicators provide a quantifiable measure of how well the EOR is performing its responsibilities.

By regularly reviewing these KPIs, businesses can identify any areas that require improvement or optimization, ensuring they receive the best possible service from their EOR. Additionally, tracking metrics like turnover rates and recruitment timelines can offer insights into the EOR’s effectiveness in attracting and retaining talent. A comprehensive approach to KPI evaluation not only highlights successes but also uncovers potential weaknesses that can be addressed collaboratively.

Did you know?

In 2024, the technology industry has the highest share of remote employees worldwide, with 67.8% of tech industry employees globally working fully or mostly remotely. The agencies and consulting industry along with the finance and insurance industry came in second and third place, with 50.6% and 48.7% of employees working primarily remotely, respectively.
Woman meditating, relaxed at work

The Impact of an Employer of Record on Business Efficiency

Ultimately, an Employer of Record can significantly enhance business efficiency. By outsourcing HR tasks to an EOR, companies are freed up to focus on their core competencies and strategic initiatives.

The reduction in administrative burdens allows for better allocation of resources, promoting overall productivity and giving businesses a competitive edge. Furthermore, compliance support helps mitigate risks associated with employee management. This is particularly crucial in today’s fast-paced regulatory environment, where changes in labor laws can occur frequently. An EOR not only keeps businesses informed about these changes but also ensures that all employment practices are aligned with current regulations, reducing the likelihood of costly penalties or legal disputes.

Moreover, the scalability offered by an EOR can be a game-changer for businesses looking to expand. As companies grow, their workforce needs can fluctuate dramatically. An EOR can swiftly adapt to these changes, providing the necessary staffing solutions without the lengthy processes typically associated with hiring. This flexibility allows businesses to respond to market demands more effectively, ensuring they remain agile and competitive in their respective industries.

 

Future Trends in Employer of Record Services

The landscape of Employer of Record services is continually evolving, influenced by advancements in technology and changing business needs. Staying informed about these trends can help businesses adapt for future success.

Technological Advancements in Employer of Record Services

Technological advancements, such as automation and AI, are becoming integral in the EOR space. These tools can enhance payroll processing speed and accuracy while streamlining compliance monitoring and reporting tasks.

Moreover, EORs are increasingly employing cloud-based platforms that allow businesses to access their HR information in real time, facilitating more agile decision-making and improved communication. These platforms not only provide a centralized database for employee records but also integrate with other business systems, such as accounting and project management software, creating a seamless flow of information across departments. This interconnectedness can significantly reduce administrative burdens and enhance overall operational efficiency.

 

The Evolving Role of an Employer of Record in a Global Business Environment

As companies pursue globalization, the role of the Employer of Record will continue to expand. EORs are adapting to manage complex international regulations and serve clients with a global workforce effectively.

In this dynamic environment, the EOR’s ability to provide tailor-made solutions that consider local nuances will be vital. The future promises a more integrated approach to employment management, allowing businesses to thrive in competitive global markets. For instance, EORs are increasingly offering localized benefits packages that not only comply with regional laws but also cater to the cultural expectations of employees in different countries (example hiring in the UK from the USA). This level of customization can enhance employee satisfaction and retention, making it a strategic advantage for businesses looking to attract top talent worldwide.

Expert Insights From Scott Winter

"Registering a business and setting up full operations in another country so that you can hire one or two employees makes very little sense. The work involved will cost you too much in terms of both time and money. That's exactly what an Employer of Record does. Agility EOR solves this exact problem, instantly!"

We must remember that as remote work becomes more prevalent, the EOR’s role in facilitating cross-border employment arrangements will be crucial. You may rely on EORs to navigate the intricacies of tax implications, labor laws, and visa requirements, ensuring that their global workforce is compliant and well-supported. This shift towards remote and flexible work arrangements will likely lead to a surge in demand for EOR services, as businesses seek to leverage a diverse talent pool without the complexities of establishing local entities.

In summary, understanding the services and roles of an Employer of Record is essential for any business seeking to optimize its HR functions. By leveraging these services, organizations can navigate the complexities of employment with increased confidence and focus on their strategic priorities for growth.

Agility is a no-hassle, easy to work with EOR

At Agility EOR we provide global Employer of Record (EOR) services to suit your needs, so you can quickly and legally hire and manage employees in new countries. Let’s have a call to discuss your upcoming new hires! Exciting!