Case Study
Supporting a Global Workforce with Outstanding Service Delivery
Easy-to-use Technology
Agility EOR provides cutting-edge software as well as unparalleled service delivery. Our clients do not have to make compromises; they can have it all. While other firms focus exclusively on technology, we believe in giving the entire package: our bespoke platform rivals the finest on the market, but what truly distinguishes us is our personal touch.
Unrivalled Service Levels
We’re here to help our clients every step of the way, providing prompt and dependable service whenever they need it. When a company encounters worldwide employment issues, it can rely on us to provide solutions that meet both its technical and service requirements.
The Challenge: Navigating Employment Across Borders
A specialist HR & Finance consultant approached us with a specific challenge. They’re a small company with only a few employees, but they had a key team member who suddenly needed to return to their home nation of Portugal. The employee wanted to continue working remotely from there, but the company lacked the infrastructure to hire someone in Portugal directly. They also wished to prevent misclassifying the worker as a freelancer (also known as an autônomo), which could result in compliance concerns. They required a cost-effective solution to keep their staff while adhering to Portuguese labor standards.
The Solution: Agility’s EOR Services
Our team, led by one of our skilled and pleasant salespeople, took the time to discuss the client’s alternatives. We examined the legal and financial ramifications of hiring a worker in Portugal, and it became evident that utilizing an Employer of Record (EOR) was the best option. Understanding the client’s financial concerns, we collaborated closely with them to develop a cost-effective solution while maintaining complete compliance with local employment standards; all within budget.
Supporting the Employee’s Transfer
At Agility EOR, we believe that providing great service entails not just assisting the employer but also empowering the employee. Throughout the change, we made every effort to make the employee feel heard and supported. We addressed the employee’s concerns and answered their questions throughout the course of numerous calls in their native language. This personalized approach helped to streamline the procedure and facilitated a successful return to Portugal.
Results: Employee Success and Future Growth
Since the shift, the individual has thrived in their new surroundings, contributing to the organization with increased zest. The consultancy is happy with the results and has already begun planning to hire two more overseas staff through Agility.
Delivering Value Beyond Software
At Agility EOR, we understand that each business, employee, and scenario is unique. Our ability to provide top-tier software solutions, together with our commitment to service delivery and timeliness, sets us apart. Whether you’re a little business or a huge enterprise, we’re here to make global employment easier, more compliant, and cost-effective. Agility provides you with both amazing software and great support, eliminating the need to pick between the two.